Privacy Policy

Last Updated: March 16, 2026

1. Introduction

16584501 Canada Inc., doing business as CanadaWork (hereinafter referred to as "we", "us", or "our"), is a federally incorporated Canadian employment agency. We operate the website canadawork.agency and provide employment placement services connecting international candidates with Canadian employers.

This Privacy Policy describes the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data. This policy applies to all information collected through our website, application forms, email communications, and any other interactions with our services.

We are committed to protecting your privacy and handling your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), S.C. 2000, c. 5, and all applicable Canadian federal and provincial privacy legislation.

2. Information We Collect

We may collect the following categories of personal information when you use our website or submit an application:

Information You Provide Directly

• Full name
• Email address
• Phone number
• Citizenship / country of residence
• Preferred messenger for communication (e.g., Telegram, WhatsApp, Viber)
• Message content and any additional details you include in your application

Information Collected Automatically

• Device information, including browser type and version, operating system, and screen resolution
• Preferred browser language
• IP address and approximate geographic location derived from your IP address
• Time spent on our website and pages visited
• Cookies and similar tracking technologies (see Section 7 below)

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To process your application — evaluating your eligibility for employment placement with Canadian employers
• To contact you — responding to your inquiries, providing updates on your application status, and communicating through your preferred messenger or email
• To improve our services — analyzing website usage patterns, optimizing user experience, and enhancing the quality of our services
• To comply with legal requirements — fulfilling our obligations under Canadian federal and provincial laws, including immigration and employment regulations

4. Legal Basis for Processing

Under PIPEDA, we rely on the following legal bases for collecting and processing your personal information:

• Consent — PIPEDA requires that we obtain your meaningful consent before collecting, using, or disclosing your personal information. By submitting an application through our website, you consent to the collection and use of your information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions (see Section 8).
• Legitimate interest — In certain circumstances, we may process your information where it is reasonably necessary for our legitimate business interests, such as improving our services, ensuring the security of our website, and preventing fraud, provided that such interests do not override your fundamental rights and freedoms.

5. Data Sharing and Disclosure

We do NOT sell, rent, or trade your personal information to third parties.

We may share your personal information only in the following limited circumstances:

• Canadian employers — As part of our employment placement services, we may share relevant portions of your application (such as your name, contact information, citizenship, and qualifications) with prospective Canadian employers who have active job vacancies matching your profile. This sharing is essential to the service you have requested.
• Government authorities — We may disclose your personal information to federal, provincial, or municipal government authorities when required or permitted by applicable Canadian law, including but not limited to immigration authorities (IRCC), employment standards bodies (ESDC), and law enforcement agencies.

6. Data Storage and Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

• All personal data is stored on secure servers with restricted access
• Data transmitted between your browser and our website is protected using encrypted channels (TLS/SSL)
• Access to personal information is limited to authorized personnel who require it to perform their duties

Data retention: We retain your personal information for a maximum of 2 years from the date of your last interaction with us, unless a longer retention period is required by law. You may request the deletion of your personal information at any time by contacting us (see Section 11).

7. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize your browser and remember certain information.

We use the following types of cookies:

• Necessary cookies — These are essential for the website to function properly. They enable core features such as language preferences and form submissions. These cookies do not collect personal information and cannot be disabled.
• Analytics cookies — These cookies help us understand how visitors interact with our website by collecting anonymous usage data. This information is used to improve our website and services. Analytics cookies are only placed with your consent.

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your cookie preferences at any time through your browser settings.

8. Your Rights Under PIPEDA

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights regarding your personal information:

• Right of access — You have the right to request access to the personal information we hold about you and to receive an account of how it has been used and to whom it has been disclosed.
• Right to correction — You have the right to request that we correct any inaccuracies or incomplete information in your personal records.
• Right to withdraw consent — You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. We will inform you of the implications of withdrawing consent.
• Right to deletion — You may request that we delete your personal information from our systems, subject to any legal obligations that require us to retain certain records.
• Right to file a complaint — If you believe that we have not handled your personal information in compliance with PIPEDA, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to your request within 30 days, as required by PIPEDA.

9. Children's Privacy

Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from persons under the age of 18. If we become aware that we have inadvertently collected personal information from a person under 18, we will take immediate steps to delete that information from our systems.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@canadawork.agency so that we can take appropriate action.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes that significantly affect how we handle your personal information, we will provide notice through our website or by other appropriate means before the changes take effect.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

• Company: 16584501 Canada Inc. (CanadaWork)
• Email: info@canadawork.agency
• Website: canadawork.agency